Privacy Policy for Couch - Your deserve a healthy mind

Effective Date: 8th January 2025

1. Introduction

Welcome to Couch, your trusted mental wellness platform. At Couch, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform and services.

We designed our informational services to support you for general wellness purposes only. We urge you not to seek professional medical advice in using our Services as well as not to share excessive sensitive data with us (falsely assuming we are providing medical advice of any kind). Your use of the Services does not constitute or create a doctor-patient, therapist-patient or other healthcare professional relationship between you and us.

To get to grips with understanding how our Services work, we welcome you to read our Terms and conditions.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, username, and password.

2.2. Therapist Network Listings: If you choose to use our therapist network, we may collect additional information about you, including information related to your mental health and preferences.

2.3. Payment Information: When you make purchases through our wellness store, we may collect payment information, including credit card details and billing information.

2.4. Usage Data: We may collect information about your interactions with our platform, including your browsing history, IP address, device information, and cookies.

2.5. Communications: We may collect information from your communications with us, including customer support requests and feedback.

2.6. Health and Fitness Data: You can choose to share detailed information about your health and fitness goals.

3. How We Use Your Information